Various Event Log Errors (with some solutions) - QILING Technology Forum 

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Various Event Log Errors (with some solutions)

By  Qwinn  at 2016-08-14,  2513 view . 0 favorite
Hello! Before I list a few errors I'm getting, let me say I very much like the free product and may even upgrade to the paid version, and being able to resolve these errors would definitely make that more likely.

Okay, first, let me say that I *think* despite these errors, backups work and can be restored properly. In fact, it seems better than what I used to use, AOMEI Backupper, which has unfortunately been horribly screwed up by the Windows 10 Anniversary Update (it actually blew away my backup partition :( Hence why I'm here!

Disk Master Free does already seem superior to AOMEI though. When AOMEI was working, after a restore I'd always have to redownload all my mail, my restore points would be gone, and the search index would have to be rebuilt. The first two didn't happen on my one test with Disk Master so far! Just the index issue, and I think I can resolve that.

Now, to the 3 classes of errors I've encountered. I think I've resolved two of them. This is on a clean install of Windows 10 Anniversary Update, by the way.

Error 1:

Log Name: Application
Event 4879, MSDTC Client 2
Source: MSDTC Client 2
Level: Warning
User: N/A
MSDTC encountered an error (HR=0x80000171) while attempting to establish a secure connection with system MyComputerName.

I was able to get rid of these errors by giving MSDTC permissions to get through the Windows Firewall (private and public), and additionally going to Component Services -> Computers -> My Computer -> Distributed Transaction Coordinator -> Local DTC and adjusting the Security parameters to allow traffic as well. Is this expected? Is there a way to avoid having to open up this security? I *only* get these errors when running a Qiling backup.

Error 2: SearchIndexer.exe usually fails during a backup:

Event 1000, Application Error
Faulting application name: SearchIndexer.exe, version: 7.0.14393.0, time stamp: 0x5789981f
Faulting module name: msvcrt.dll, version: 7.0.14393.0, time stamp: 0x57899b47
Exception code: 0xc0000005
Fault offset: 0x0000000000073f00
Faulting process id: 0x5c4
Faulting application start time: 0x01d1f651621f8434
Faulting application path: C:Windowssystem32SearchIndexer.exe
Faulting module path: C:WindowsSystem32msvcrt.dll
Report Id: b0983bc6-4d59-4f74-ba55-1f32237cc97b
Faulting package full name:
Faulting package-relative application ID:

I've resolved this by shutting down the Windows Search service prior to doing a backup, and turning it back on after. (I tried a few various ways of disabling it permanently, don't really need it, but doing so breaks some apps like Groove Music, making it unable to load your music files properly - every song winds up belonging to an Unknown Artist).

Error 3: Two VSS Errors during every backup. These might be harmless, not sure. The second message, the "warning", says the operation completed successfully. The only possible solution for getting rid of the errors I've found is to change the hidden/active properties of my hidden UEFI partitions. This can blow away the drive if not done perfectly, so kinda loathe to try it, and hoping there's an alternate solution to be found here.

Event 8193, VSS (LEVEL: ERROR)
Volume Shadow Copy Service error: Unexpected error calling routine IVssAsrWriterBackup::GetAsrMetadata. hr = 0x80070001, Incorrect function.
.

Operation:
PrepareForBackup event

Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {dec3245e-6c7b-46b8-b486-3410ec78e132}

Error-specific details:
ASR Writer: Incorrect function. (0x80070001)



Event 12290, VSS (LEVEL: WARNING)

Volume Shadow Copy Service warning: ASR writer Error 0x80070001. hr = 0x00000000, The operation completed successfully.
.

Operation:
PrepareForBackup event

Context:
Execution Context: ASR Writer
Execution Context: Writer
Writer Class Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
Writer Name: ASR Writer
Writer Instance ID: {dec3245e-6c7b-46b8-b486-3410ec78e132}

Error-specific details:
ASR Writer: Incorrect function. (0x80070001)


Any information would be appreciated.

I did note that in this Comparison page on your website:

http://www.idiskhome.com/main/product_free_comp.shtml

...the feature "GPT & UEFI Boot Supported" is checked for the Pro version and not for the free version. Since I am on UEFI secure boot, and it appears to be working (despite the errors), could you clarify what this means, please?

Thanks for any help. I do like the product so far better than any alternatives, even with these errors, and assuming it doesn't blow up on me in the future.
  
4 comments
support medium avatar
#-9 - 2016-08-15 Reply_button
support   

Hello,

Thank you for your detail description.

for first question,
the case maybe microsoft checking code sign, it will access internet.

for second and third question,
We are not find this case, could you tell us what system version your pc is?

Qwinn medium avatar
#-8 - 2016-08-16 Reply_button
Qwinn   

Sorry for the delay.

I am running on Windows 10 Pro Anniversary update. Clean install as of a few days ago. The anniversary update has much more stringent digital signature requirements than previous versions, although those requirements are only enforced on a clean install. If that's the cause, and you tested it on anything other than a clean AU install, it may explain why you didn't see it.

This is the same cause that made me have to stop using AOMEI, by the way. Even some Intel drivers are having this issue.

Here's a link from Microsoft describing the driver signing changes in the Anniversary Update.

https://blogs.msdn.microsoft.com/windows_hardware_certification/2016/07/26/driver-signing-changes-in-windows-10-version-1607/
support medium avatar
#-7 - 2016-08-22 Reply_button
support   

You can try to backup your data without VSS options.
support medium avatar
#-6 - 2016-08-22 Reply_button
support   

Setup backup withour VSS optios, see following picture.

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