Fix 'The Version Does Not Support This Version of the File Format' Error  

Fix 'The Version Does Not Support This Version of the File Format' Error

Table of Contents
  1. An error occurs: The version does not support this version of the file format VHD
  2. Causes for "The version does not support this version of the file format" error
  3. How to fix "The version does not support this version of the file format" error
    1. Solution 1: Check the VHD file on NAS device
    2. Solution 2: Check Wbadmin backup command
    3. Solution 3: Rename or delete old Windows backup files
  4. Backup system partition with powerful system backup software
  5. Written in the end

Quick Navigation:

An error occurs: The version does not support this version of the file format VHD

I'm not sure what you're referring to, could you provide more context or clarify the issue you're experiencing? I'll do my best to help you rewrite it in one paragraph shortly.

The backup of volume xxx couldn't be completed due to an error: the backup software version doesn't support the current file format version.

You may encounter the error "Failed to create a system image. The disk is not a valid backup location" when backing up to a local disk, which can be caused by various factors such as disk errors, insufficient space, or corrupted system files.

"A backup error occurred due to an incompatible file format, resulting in a failure to prepare a backup image for one of the volumes in the backup set."

Does Not Support This Version Of The File Formt

Causes for "The version does not support this version of the file format" error

You're experiencing issues backing up to NAS, and there are three main reasons for this. Please take a moment to review the possible causes carefully. Once you've done that, continue reading below to learn how to resolve the problem with the provided solutions.

The native VHD file created as a spare file on NAS is not supported by the native VHD driver, causing the backup to fail. This is because sparse files are used for taking backups, saving disk space and time, but the VHD driver does not support them. As a result, the backup process fails.

To specify what to include or exclude in a Windows Backup (Wbadmin) command, use the "include" or "exclude" parameter. If you set "include", the backup will include everything in the specified directory and ignore anything outside of it. If you set "exclude", the backup will exclude everything in the specified directory and include everything else.

The issue is caused by old Windows backup files in the destination location, so deleting or renaming them should resolve the problem.

How to fix "The version does not support this version of the file format" error

Solution 1: Check the VHD file on NAS device

To resolve the issue with the .VHD file on your NAS device, you can check if the file is a sparse file. If it is, you can add a parameter to the VirtualBox configuration to force it not to create sparse files. This can be done by adding the line "strict allocate = yes" to the VirtualBox configuration, which will prevent the creation of sparse files. This should resolve the issue and allow the .

Step 1. Delete the existing files on the backup destination location to make sure Window backup will create a new backup file.

Step 2. To access the NAS, open the smb.conf file, usually located in the /etc/samba/smb.conf or /etc/config/smb.conf directory. Look for the "strict allocate" line or the "strict allocate = no" setting in the [global] section, as it might not be explicitly stated.

Step 3. Modify or add "strict allocate = yes" to the smb.conf file. Then save it and exit.

Step 4. To resolve the issue, reboot your system to restart the service, allowing you to backup to NAS using the Windows built-in backup tool. Alternatively, you can log onto the NAS and run the command `/etc/init.d/services restart` to restart the service without rebooting your system.

Solution 2: Check Wbadmin backup command

The problem may be caused by including or excluding items in the wbadmin backup command, so please check the syntax and avoid adding these items.

1. Open the Command Prompt as Administrator.

wbadmin Proceed [-backupTarget:{|}] [-include:] [-allCritical] [-noVerify] [-user:] [-password:] [-noinheritAcl] [-vssFull] [-quiet]

The syntax for Windows 7 and Windows Server 2008 R2 and later versions is as follows: The command line syntax for Windows 7 and Windows Server 2008 R2 and later versions is as follows: only changed [-vssFull] to [-vssFull | -vssCopy]. This change allows for more flexibility in the backup process, enabling the user to choose between a full and copy backup.

Solution 3: Rename or delete old Windows backup files

Try renaming or deleting the old Windows backup files from "WindowsImageBackup" in the backup destination location. This might allow the backup task to run normally.

Backup system partition with powerful system backup software

If you're still encountering the error "the version does not support this version of the file format" after trying the suggested solutions, you might want to consider using a different software for backing up your system.

Here, I recommend using Qiling Disk Master Server for system backup to NAS or network drive, and Qiling Disk Master TechPlus for IT technicians or small to medium-size companies.

Please download this software to explore it yourself.

To add a NAS device for backup, input the display name, IP address, username, and password when adding it for the first time.

Step 1. Launch Qiling Disk Master, and you will see its deep-blue interface. Then, click "Backup" and "System Backup" in order.

System Backup

Step 2. Modify the "Task Name" to distinguish it from other backup tasks, then select the system and boot partitions by default. Finally, choose the NAS device as the destination path.

Select Backup Destination

▶ To add a NAS storage device, click on the second bar and select "Add Share or NAS Devices" from the dropdown menu.

▶ Then, in the next window, type network path, username and password to add NAS.

Type Network Path

▶ After that, the storage device will be listed in the window, select a folder on it to store the backup image.

Select Destination Folder

Step 3. Do more configuration for your backup.

💛 The system backup feature allows for customization with various options, including commenting on the system backup to distinguish it from other backups, compressing the system backup image file to save space, encrypting the backup image to protect sensitive data, and enabling email notification to receive alerts without delay.

Backup Options

💛 Here you can specify the backup intervals as daily, weekly, monthly, event triggers, or USB plug in for continuous backup and system changes.

Schedule Settings

💛 The default backup method is incremental, but you can change it to differential backup if you prefer. Additionally, you can enable automatic backup cleanup to automatically delete older backups and free up space on your backup location.

Backup Scheme

Step 4. Then, click "Proceed" to backup system for your computer.

System backup can be done while working on the computer and won't interrupt your work, taking time determined by the amount of valid data.

Written in the end

The error "the version does not support this version of the file format" can occur due to three main reasons. To resolve this issue, you can try reinstalling the software, updating the software to the latest version, or using a different system backup software like Qiling Disk Master Standard to backup system to NAS or network drive.

This software is user-friendly, making it accessible to novices, and offers advanced backup features like daily, weekly, incremental, and differential backups, as well as email notifications and compression levels, making the backup process simple and efficient.

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