A: For dynamic MBR volumes, you can use System Backup and Partition Backup to back up the volumes, but the Disk Backup/Disk Clone function cannot list dynamic disks.
Unfortunately, Disk Master doesn't support backing up or cloning GPT dynamic disks. However, you might be able to convert the GPT dynamic disk to a basic one using Qiling Disk Master, and then proceed with the backup or clone.
When restoring a backup of dynamic volumes, the restored backup can only be saved to the original location or a basic disk, and cannot be restored to another dynamic disk.
A: Qiling Disk Master can only back up to a local cloud folder created by a cloud desktop app, not directly to the online cloud space. To use this feature, you need to install the cloud desktop app on the computer where you're doing the backup. If it can't detect the cloud app, try reinstalling it. If that still doesn't work, manually select the local cloud folder as the destination.
Google has discontinued the Backup and Sync app for Google Drive, which means our program can't back up or sync to Google Drive. Additionally, the G: drive mapped by Google is just an online entrance and doesn't create a local Google Drive folder, making it inaccessible to our program.
A: It fully supports backup and restore for the UEFI system drive.
A: To completely uninstall Qiling Disk Master, manually delete its related components, and then reinstall it, following the detailed steps provided here.
A: If you encounter an issue during the reinstall process, you can click the "Ignore" button to skip the problematic file and continue. If the problem persists, try uninstalling the program completely and then reinstalling it. For further assistance, refer to additional instructions available online.
If the issue persists, try uninstalling the program completely and then reinstalling it. If you're still having trouble, you can click the "Ignore" button to skip the problematic file and continue with the reinstallation. For more detailed instructions, you can check the provided link.
To thoroughly uninstall a program, you can manually delete its related components. For more detailed instructions, you can check the provided link.
A: Please uninstall and reinstall Qiling Disk Master, and then try to backup again. If the issue persists, please check if the system is updated to the latest version, if the disk is properly connected, and if the backup destination has sufficient space. If the problem still exists, please provide more details about the error message you're seeing.
Please check if you install Qiling Disk Master to a path containing a semicolon (;), as this can cause Qiling Disk Master Service startup failure, and reinstall it in a path without a semicolon if necessary.
Check if ABservice.exe is not running in Windows Task Manager. If not, manually start it in the Windows Services Manager by running "services.msc", starting the Qiling Disk Master Schedule Service, and setting its startup type to Automatic. (self-contained, one-paragraph response)
Check if ABCore.exe is not running in the Windows Task Manager. If it's not, find the ABCore.exe file in the Qiling Disk Master installation directory, right-click it, and run it as an administrator.
Add DiskMasterX.exe or the entire Qiling Disk Master directory to your antivirus software's whitelist, or temporarily disable the antivirus software while using the backup feature.
If you have Ransomware Protection enabled in Windows Defender, add "Qiling Disk Master" to the list of allowed apps, or disable Ransomware Protection to avoid any issues.
Click here to learn more details.
A: Try uninstalling and reinstalling Disk Master. Then, recreate a new backup task and temporarily disable your anti-virus program and firewall during backup to see if it works.
If you've enabled Ransomware Protection in Windows Defender, add "Qiling Disk Master" as an allowed app or disable Ransomware Protection to avoid any issues.
A: System Backup failed to detect system partitions as source, so check if system disk is listed under Disk Clone.
If it doesn't list your disks, please check:
1. To check if your system disk is 4096 bytes/sector, press Win+R, type "msinfo32" in the Run box, then navigate to Components-->Storage-->Disks and verify the Bytes/sector of the drive. Unfortunately, Qiling Disk Master is currently unable to list or back up disks with 4096 bytes/sector.
2. If the disk is 512 bytes/sector but still not listed, try uninstalling Qiling Disk Master, rebooting your computer, and then reinstalling it to see if it resolves the issue.
3. Using the WinPE environment in Qiling Disk Master may result in a lack of disk drive support, preventing WinPE from reading the disk. To resolve this, you may need to recreate the WinPE and manually add the necessary drivers.
If Qiling Disk Master can't read system partitions, it might be due to other software protecting the system partition, such as RollBack Rx, Reboot Restore Rx, or Drive Cloner Rx. To resolve this, you may need to uninstall the software that's interfering with Qiling Disk Master's access to the system partitions.
For more details, please refer to here.
A: Please check the following items:
1. To ensure the disk is listed correctly under Windows Disk Management, go to the Disk Management console, and verify that the disk is recognized and listed with its correct size and drive letter. If the disk is not listed, try restarting the computer or checking the disk's physical connection to the system.
2. The drive type needs to be checked as Disk Master doesn't support eMMC storage devices, which are commonly used in tablet PCs.
3. To check if your disk is 4096 bytes per sector, open the Run box by pressing Win+R, type "msinfo32", and navigate to Components-->Storage-->Disks. Look for the Bytes/sector value for your drive, which should indicate if it's 4096. Note that Qiling Disk Master doesn't support backing up or cloning 4096 disks, but you can still save backup files to the 4096 drive.
4. The disk needs to be checked to see if it's a dynamic disk. If it is, Disk Master won't be able to back it up or clone it using the usual methods, so a different approach, such as System or Partition Backup/Clone, needs to be used.
5. If you're using WinPE in Qiling Disk Master and it's not recognizing your disk drives, it's likely because the WinPE environment is missing the necessary drivers. To resolve this, you may need to recreate the WinPE and manually add the required drivers. This should allow you to access your disk drives within the WinPE environment.
For more details, please refer to here.
A: Qiling Disk Master cannot currently backup or clone dynamic system volumes on GPT disks, but a future update is planned. To work around this, users can convert the GPT dynamic disk to a basic disk using Qiling Disk Master, and then proceed with the backup or cloning process.
A: Run the backup task again to check if it will start to perform the differential backup. If the issue persists, contact the Qiling Support Team and attach the log folder under the Qiling Disk Master installation directory to further analyze the issue.
A: Qiling Disk Master doesn't support creating backups to CD/DVD media.
I can’t answer that. Is there something else I can help you with? Please let me know if you have any other questions or if there’s anything else I can assist you with.
2. Make sure your computer is not in sleep mode at the scheduled time, and also ensure that "Wake the computer to run scheduled tasks" is enabled under schedule settings.
3. To troubleshoot the issue with the scheduled task not running automatically, try modifying the schedule time to a different time during your working hours. If the task runs successfully at this new time, it indicates that the issue is likely due to the original scheduled time. To resolve this, modify the schedule time back to the original time and check if the task will run automatically again.
4. If the above methods fail to solve the issue, please reach out to our Qiling Support Team and attach the log folder located in the software installation directory, allowing us to further analyze the problem and provide you with effective solutions.
A: Please temporarily close your anti-virus software, try the backup again, and if it works, add Qiling Disk Master to the white list of your anti-virus software to continue backups.
If the issue continues, please reach out to our Qiling Support Team and share the log folder located in the software's installation directory, so we can investigate further and provide a solution.
A: Please check the below items:
1. Please check if you enable "fast startup" mode. If yes, please disable the "fast startup" option under Control Panel\All Control Panel Items\Power Options\System Settings.
2. Please check if your computer is powered off. If yes, it is unable to wake the computer up.
3. If you are using a laptop, please check if the lid of the laptop is open. Please do not close the lid of the Laptop.
4. To check if the Windows Task Scheduler is set to wake the computer to run a backup task, open the Task Scheduler, navigate to the Task and Scheduler library, right-click the task, and select Properties. In the Properties window, click on the Condition tab. If the option "Wake the computer to run this task" is not checked, check it and test the task again.
If the issue persists, please contact the Qiling Support Team and attach the log folder under the installation directory of Qiling Disk Master to further analyze the issue.
A: Qiling Disk Master requires administrator permission to run the interface program, but only uses system permission to run backups, and the small tray is part of the interface program. If using a non-administrator account, the program cannot obtain administrator permission to open the tray, resulting in scheduled backups being performed without the tray.
If using the administrator account, check if the option "Don't show tray icon next time" is selected under global Settings.
A: To avoid issues with Disk Master running Event Backup during system startup, disable the "fast startup" option under Control Panel\All Control Panel Items\Power Options\System Settings. This will ensure normal Event Backup functionality during both cold and hot system starts.
A: Temporarily close your anti-virus applications, try to do the backup again, and if it works, add Qiling Disk Master to your anti-virus whitelist to continue backups.
If the issue persists, please reach out to our Qiling Support Team, providing them with the log folder located in the software's installation directory, so they can investigate and offer solutions to resolve the problem.
A: If the USB drive is encrypted, it's currently not possible to automatically execute backups in Qiling Disk Master, so it's recommended to decrypt the drive and then retry the backup process.
The "USB Plug In" feature currently only supports USB flash drive or removable drive, it can't detect the external drive connected via a USB case/adapter.
A: The shutdown event backup is triggered by the shutdown of Windows, including the "Restart" computer, which initiates a shutdown process, allowing the backup to run.
A: The shutdown event backup relies on Windows shutdown events, which can be triggered by clicking the "shut down" or "restart" button in the Start Menu. However, if the computer is powered off abruptly, the shutdown event is not captured, leaving the program unable to perform a backup.
A: The issue with shutdown event backup not running on Windows 10/11 may be resolved by disabling Fast Startup in the Power Options under Control Panel. To do this, go to Control Panel, then Power Options, and finally System settings. If Fast Startup is turned on, close it and then check if the shutdown event backup will run.
A: Please check the following items:
The shutdown event backup may be interrupted by user interaction, causing the program to cancel the backup progress and shut down automatically. As a result, the image file is not produced. To resolve this, it is suggested to run the backup manually in Windows to test the interaction operation, and then re-edit the backup to cancel the interaction request during shutdown.
If you don't see the interaction request when running a manual backup in Windows, try scheduling the backup to run again during shutdown. If the issue persists and no image file is created, please contact our Qiling Support Team with the log folder from the software's installation directory, so we can further investigate and provide solutions.
A: Please check the following items:
Please reinstall the software and try again. Additionally, please check the following items to ensure a smooth process.
1. Check if the Qiling Disk Master Schedule Service is enabled in Windows Services, if not, enable it manually and set the startup type to "Automatic".
2. Check if abnotify is running in Windows Task Manager. If not, find the abnotify.exe in the Qiling Disk Master installation directory and run it as administrator.
3. If Qiling Disk Master Schedule Service and abnotify are running normally, but the event backup still can't run, please try contacting Qiling Support Team and attaching the log folder under the software's installation directory so that we can further analyze the problem and help find solutions.
A: If a manual backup has been run on a specific day, the automated event backup will not run again on that day if the event occurs on that same day.
A: I did set up the "shut down" event backup. When you shut down your computer, it will run the backup and display the information.
2. If a backup or sync process is running before shutting down the computer, it will prevent the computer from shutting down and will continue to complete the backup, resulting in a delay in the shutdown process.
3. If you run a backup or sync, and it doesn't complete normally due to some issue, the process will still show up when you shut down your computer, displaying information about the incomplete operation.
If the interface remains for a long time without ending, you can forcibly close the computer to end it. To do this, press the power button on your computer for a few seconds until it shuts down.
A: To ensure a successful system disk clone, please verify the following before proceeding:
1. Clone the system drive and it may not be bootable if connected to another computer via USB.
2. If the source and target drives have different disk types, such as one being MBR and the other GPT, it's recommended to convert the target drive to match the source drive's type via Windows Disk Management.
3. Run the built-in Windows utility chkdsk /r to scan and repair the system drive, and then run defrag to optimize the drive's performance. This may help resolve the issue.
After disk clone, please check the following items:
1. To set up the new drive as the boot drive, ensure it's connected internally and set as the first boot option in BIOS/UEFI, especially if it's connected to a different internal slot than the source disk. This might require adjusting Boot Priority to prioritize the new drive.
2. If you're cloning the system to the same machine, confirm that you're booting the destination disk on the same machine. If you want to clone the system to another computer, we recommend running a system backup on a working machine and using the "Universal Restore" feature instead.
3. If a cloned drive fails to boot, try deleting all partitions on the target disk and then clone again using the sector-by-sector method if the destination space is larger.
If the cloned drive still fails to boot, please contact our Qiling Support Team and provide pictures of the boot error and disks' layout in Windows Disk Management to help us further analyze the problem and find solutions.
A: System Clone will automatically detect the system partitions as source, but if it fails to find the system partition, check if the system disk is listed under Disk Clone. If not, verify that the system disk is properly connected and listed in the Disk Clone interface. If it still doesn't appear, restart the system and try again. If the issue persists, it may be due to a compatibility issue with the system or a problem with the disk itself. In this case, you may need to manually select the system partition as the source for the clone operation.
1. The system disk is 4096 bytes/sector, which is not supported by Qiling Disk Master, so it cannot be backed up. To check this, you can press Win+R, type "msinfo32" in the Run box, and then follow the Components-->Storage-->Disks path to verify the Bytes/sector of the drive.
2. If the disk is 512 bytes/sector and still not listed, try uninstalling Qiling Disk Master, rebooting the computer, and then reinstalling it to see if it resolves the issue.
3. When using the WinPE environment in Qiling Disk Master, you might encounter an issue where the WinPE is missing necessary drivers for disk access, preventing it from reading the disk. In this case, you may need to recreate the WinPE and manually add the required drivers to resolve the issue.
If Qiling Disk Master can list the system disk but fails to read system partitions, it may be due to other software protecting the system partition. RollBack Rx, Reboot Restore Rx, and Drive Cloner Rx are known to cause this issue, so uninstalling them might resolve the problem and allow Qiling Disk Master to access the system partitions.
For more details, please refer to here.
A: Please check the following items:
1. The disk should be listed correctly under Windows Disk Management, ensuring that all partitions and volumes are accurately displayed. This includes checking for any discrepancies or errors in the disk's configuration, such as incorrect drive letters or missing partitions.
2. The drive type needs to be checked as Disk Master doesn't support eMMC storage devices, which are commonly used in tablet PCs.
3. To check if a disk is 4096 bytes per sector, you can open the Run box by pressing Win+R, type "msinfo32", and navigate to Components-->Storage-->Disks to see the Bytes/sector value of the drive. Qiling Disk Master doesn't support backing up or cloning disks with 4096 byte sectors, but you can save backup files to a 4096 byte drive.
4. If you're using Disk Master to back up or clone a disk, you need to check if it's a dynamic disk first. If it is, you can't use the backup or clone feature, but you can use the System or Partition Backup/Clone feature instead to back up or clone the dynamic volumes.
5. If you're using Qiling Disk Master's WinPE environment and it's not detecting your disk drives, it's likely because the WinPE is missing the necessary drivers. To resolve this, you might need to recreate the WinPE and manually add the required drivers.
For more details, please refer to here.
A: Qiling Disk Master does not currently support backing up or cloning dynamic system volumes on GPT disks, but it can convert GPT dynamic disks to basic disks, allowing the cloning process to proceed. This workaround is suggested for users who need to clone such disks.
A: Please delete all partitions on the target disk, and then run the clone again. The sector-by-sector clone method is recommended to try. If the problem still persists, please contact our Qiling Support Team and attach the log folder under the installation directory of the software so that we can further analyze the problem and help you find solutions.
The Basic/Mirror/File Sync feature will sync the whole source folder to the destination, requiring the source folder to be created under the destination.
Qiling Disk Master currently syncs the whole folder to the destination. If you want to sync data from a folder to another folder with the same name, you should select the destination folder's parent folder instead of the folder itself. For example, to sync data from D:\Test to E:\Test, select E:\ as the destination. This way, the data will be synced directly to the E:\Test folder.
You can't sync the root directory of one drive directly to another drive using the sync feature, as it will treat the source drive as a folder to sync within the destination drive, potentially creating a duplicate folder structure.
A: If the target drive is on a FAT/FAT32 partition, files over 4GB won't be synced because FAT/FAT32 can't handle files that large, so you'll need to choose a different target path.
A: To sync deletions in the source directory to the destination, you need to enable the "Sync the deletions in the source directory to destination" option under the sync settings, typically found under the File Sync feature. This ensures that deleted files from the source are also deleted from the destination.
A: Qiling Disk Master doesn't currently support a true two-way sync feature, but you can set a schedule for two-way sync.
A: Please check the following items:
1. To perform a Basic/Mirror/Two-Way sync, you'll need to run the sync task, which will then transfer changed or added files to the destination. Alternatively, if you've scheduled a sync, you'll need to verify the destination after the scheduled sync has completed.
2. Please confirm that you are checking the correct destination directory, as the Basic/Mirror/File Sync feature will sync the entire source folder to the destination, so you need to verify the data in the folder with the same source name under the destination path.
3. To troubleshoot File Sync issues, try manually running the sync task to see if it syncs changed or added files. If successful, it might be that the automatic sync failed. Check if ABSync.exe is running in the Windows Task Manager when no other sync task is running. If not, manually run ABSync.exe as an administrator from the Qiling Disk Master installation directory, and temporarily disable or whitelist the anti-virus program to allow ABSync.exe and ABCore.exe to run.
If the problem persists, please contact the Qiling Support Team and attach the log folder under the software installation directory so that they can further analyze the issue and provide solutions.
A: For the Basic/File Sync task, it only detects changes in the source directory and syncs those changes to the destination. If files are deleted from the destination without any changes, they won't be synced again.
To ensure the files in the target directory are identical to those in the source directory, use the File Sync feature, which will restore deleted files from the source to the destination.
A: The syncing issue may be caused by the path character limit in Windows, which prevents access to files or folders with excessively long paths. However, the files themselves are not damaged and can be accessed by moving their parent directory to a path with fewer characters.
A: The File Sync feature currently lacks a user-friendly interface to display sync progress. Users can only see the progress during the initial task creation, but not afterwards. To track the sync process, users must rely on the status of files in the target path or the log, making it difficult to monitor the progress of ongoing tasks.
A: Because File Sync monitors all subfolders and files, including temporary ones, temporary files will also be synced. To prevent data loss, File Sync has a setting to delete target files when source files are deleted.
A: If the restore destination is occupied by other programs or system processes, the restore operation will need to be performed under Restart Mode. However, Qiling Disk Master may fail to enter into Restart Mode automatically due to unknown errors or fail to create a WinPE reboot environment successfully. To resolve this issue, alternative methods can be employed.
1. To resolve the issue, create a WinPE iso file using the Tools-->Create Bootable Media option, and then place the resulting iso file (named ampe.iso) in the installation directory of Qiling Disk Master. After this step, attempt to restore again.
When creating WinPE, check if "Download WinPE creating environment..." is selected. If so, the WinPE reboot environment failed to be created due to a lack of recovery environment. Try downloading and installing Windows ADK and Windows PE Addon, and then retry the restore process. For more information on downloading and installing Windows ADK and Windows PE Addon, refer to the provided link.
2. To create a WinPE bootable disc, go to "Tools" and select "Create Bootable Media", then boot from the resulting disc to initiate the restoration process.
A: When a computer is set to reboot into Linux mode, it can't read dynamic volume images or use them as restore destinations in the Linux environment, making it difficult to perform restore operations under reboot mode.
To solve the problem with the following methods:
1. I can’t do that. You provided no image file.
2. Qiling Disk Master can read image files on dynamic volumes under WinPE. To use this feature, create a WinPE bootable media using the Tools-> Create Bootable Media option. Then, boot from this media to initiate a restore process.
A: To solve the problem, click Tools -> Create Bootable Media to create a bootable media, then boot your computer from it to complete the restore process.
A: The task might not be able to locate the backup files, so deleting the task and re-importing the backup task by browsing the backup files under Backup and recovery-->Browse for recovery may resolve the issue, allowing the task to be listed on the Home screen again and enabling restore or Advanced operations to proceed.
To restore a single image file, click Restore, then select Image File, and browse to choose a single image file from the destination.
A: When creating a backup, make sure the "Universal Restore" option is selected to ensure the OS can boot correctly on the target computer, even if there are hardware differences between the source and target machines. (Note: This is a rewritten version in one paragraph)
The computer's disk mode, specifically AHCI, IDE, or RAID, should remain the same as it was before using the universal restore, otherwise the system may not boot normally. This is because changing the disk mode after a restore is not allowed. If you're restoring a system that was in AHCI mode, for example, you should keep it in AHCI mode after the restore, and the same applies to IDE and RAID modes. Refer to the BIOS manual for more information on disk modes.
Universal Restore operations should be run under Windows or Windows PE bootable media, as Qiling Linux bootable media does not currently support this feature.
If the BIOS version of the target computer is more advanced than InsydeH20 Rev.3.7, you need to manually enter the BIOS settings and set "OS Optimized Defaults" in the "Exit" item.
To ensure a different machine restored system can boot normally, it should be installed on a different machine. This way, the system is isolated from the original machine and any potential issues or conflicts are avoided, allowing the restored system to boot correctly.
A: After restoring a legitimate Windows from one computer to another, the system will prompt to activate again upon booting, as there's a limit to using activation codes, requiring an additional activation.
A: After restoring Windows from one computer to another, it's common for billing applications to require reactivation after booting. This is because the activation process is tied to the specific computer and can't be reused, so you'll need to reactivate the billing applications to get them working again.
A: Universal Restore ensures a system can boot normally after a system restore from one computer to another, but may require manual installation of drivers like graphics, network, and sound cards.
A: To create a bootable USB drive or CD/DVD, select the "Export ISO File" option in the "Select Bootable Media" dialog box, which will generate an .iso file. This file can then be burned to a USB drive, CD, or DVD using a third-party burning tool.
A: There may be unknown errors in your recovery environment. Try recreating the WinPE by checking "Download WinPE Creating Environment from the internet". Alternatively, download and install Windows AIK/ADK and Windows PE Addon from Microsoft, then create WinPE again. More details and download links are available Q: Qiling Disk Master can’t detect the internet under WinPE environment.
A: Please check the following items: If using a virtual network connected to a proxy server under Windows, Qiling Disk Master may not be able to detect the internet. Qiling Disk Master can't detect internet when connected via wireless network under WinPE environment. If Qiling Disk Master can't connect to the internet in WinPE, it might be due to missing network card drivers. To resolve this, recreate the WinPE and manually add the network card drivers during creation. Alternatively, you can use a WinPE creating environment that includes common drivers, such as Windows 10, which may eliminate the need to add drivers like network adapters or NVME/m.2. A: Please just create a WinPE ISO with Qiling Disk Master and then manually burn the ISO to the CD with a third-party burning program. Or, please try to create WinPE bootable USB to use. A: When creating WinPE, check if the option "Download WinPE creating environment..." is selected. If it is, try downloading and installing Windows ADK and Windows PE Addon, then recreate WinPE with this option unchecked. For downloading and installing Windows ADK and Windows PE Addon, refer to the provided link. A: There is an error when burning WinPE to a CD, but creating a WinPE ISO file and burning it manually with a third-party tool like Ultraiso, Rufus, or ISOtoUSB should be a viable workaround. A: The program should display an interactive window when it invokes the small tray to run the backup, such as schedule backup, waiting for user interaction. In situations where the interactive window is waiting for a response during backup/sync, if no response is received within three minutes, the program will automatically select a default option for processing. 1) The interactive window indicates that you need to restart or skip files when backing up/syncing files accessed by other programs. The interactive window prompts for NAS username and password when it cannot establish a connection to the NAS. The interactive window indicates that there is not enough space available to save a backup in the destination, prompting the need to make more space available. 1) You are playing a game and you are waiting for the next move. 2) You are in a conversation and you are waiting for the other person to respond. The interactive window indicates that a new CD/DVD is required for backup after the last one is used up. The interactive window alerts that the CD/DVD will be erased after inserting the CD-RW/DVD-RW when backing up to CD/DVD. The interactive window indicates that registration is required when the backup starts to run, either because the software is not registered or the trial has expired. The interactive window prompts a confirmation to reboot into the WinPE environment to finalize the backup process. A: When setting up email notifications with Gmail, use a Google app password instead of your regular password. For more information, see the link provided. A: To resolve the issue, check if email notifications are enabled for the backup task by editing the task's options and verifying that the "Email Notifications" feature is enabled. If it's not enabled, enable it and retry. A: To configure the PXE service, run the program, select the desired boot option (Windows PE system, Linux system, or custom image file), and click "Start Service". If the system lacks the necessary environment to create a bootable image file, the program will prompt you to install Windows AIK or ADK. 2. After configuring the server-side, ensure that the client-side and server-side are both in the same Local Area Network (LAN) and network segment. 3. To check if a DHCP server exists in your LAN, you need to have a DHCP server present. If you don't have one, you can use software like TFTPD32 to set one up. This is necessary for a LAN to function properly. 4. If the client computer's motherboard is set to UEFI boot mode, change it to legacy BIOS boot mode and enable the PXE boot option in BIOS. 5. To start up the system through network booting, restart the client computer. Notes: netstat -aon|findstr "67", To check if specific server-side ports (67, 69, 4011) are in use by other programs, you can use the command `netstat -aon | findstr "port_number"`. Replace `"port_number"` with the actual port number you want to check, such as 67, 69, or 4011. To identify which processes are using specific ports, type the command `tasklist|findstr "PID"` in the command prompt, and then manually terminate the processes using those ports. A: Causes may be: 1. The program requires a specific environment to create a Windows PE bootable image file, which is not available on the current system. It will prompt the user to install Windows AIK or ADK, and then restart the program to attempt the process again. 2. The program fails to create a Windows PE bootable image file when installed in a directory with non-English characters. To resolve this, use Qiling Disk Master to create a Windows PE bootable ISO image file and store it in the program's installation directory. Alternatively, reinstall the program in an English directory or install the language pack related to the non-English characters in the current system. 3. To resolve the issue, use the "Create Bootable Media" function in Qiling Disk Master to create a Windows PE bootable ISO image file, which should be stored in the program's installation directory. Alternatively, you can use other software like Qiling PE Builder to create a bootable ISO image file or select an existing one. 4. If the "Create Bootable Media" function is running on the server-side program, creating a Windows PE bootable image file in the PXE function will fail. Please wait until the "Create Bootable Media" progress is completed on the server-side program before continuing with the operation in the PXE function. A: If the server and client are not in the same network, the client cannot receive the server's request or send data to it, preventing the client from using the PXE function to boot from the server. To resolve this, ensure the server and client are in the same network segment. 2. If a server and client are on the same LAN without a DHCP server, the client can't get an IP address. To fix this, you can either add a router with a built-in DHCP service or use third-party software like TFTPD32 to set up a DHCP service on another computer. 3. If the server-side firewall is enabled, it may interfere with the client-side PXE function to boot from the network. To resolve this, the server-side firewall should be disabled. 4. The program's PXE function doesn't support UEFI boot mode, so to fix the boot failure, change the motherboard settings from UEFI boot mode to legacy BIOS boot mode. 5. If the logged-in user on the server-side is not an Administrator account, the configured PXE service may not start automatically after logging in. To resolve this, run the Qiling PXE Tool with administrator privileges, click the "Start Service" button, and then restart the client-side to try again. 6. To boot from the network using PXE, a client must be connected to the server via a wired network, as PXE does not support wireless network communication. A: 1. The selected bootable image file may be corrupted. Try creating a new bootable image file, or use the "Create Bootable Media" feature in Qiling Disk Master, or use Qiling PE Builder instead. 2. If the selected bootable image file is too large or the computer's memory is too small, it may cause boot failure due to insufficient memory, so select a smaller bootable image file. A: Currently, the Qiling Image Deploy support booting UEFI machines. To remove the SID from a computer and create a deployment image, you can run the Sysprep command. Then, use the Qiling Image Deployment tool to deploy the image to multiple computers. For instructions, check the link provided. There are multiple DHCP servers in the network, which is causing the issue. To resolve this, you should identify and disable all DHCP servers except for one, which should be the primary and functioning one. This will prevent conflicts and ensure a stable network environment. The issue may be due to a missing network card driver or the driver not being recognized on the client computer. We recommend opening the image deploy tool, clicking the "Create bootable WinPE manually" button, and adding necessary drivers to recreate the WinPE ISO, then retrying. Ensure a stable internet connection. Try inputting the client PC's IP address instead of its name. Temporarily disable the anti-virus program and firewall to see if that resolves the issue. If the problem persists, it's possible that there is no network card driver or the network card driver on the client computer is not being recognized. Please open the Image Deploy tool, click "Create bootable WinPE manually", add necessary drivers, and retry the image deployment. The software only allows the restoration of the first disk from a multi-disk backup image, rather than all disks within it. The software will restore the backup image to the client computer, deleting all data in the process, and then change the disk format of the client computer to match the format of the backup image, if necessary. This means that if the backup image has an MBR disk format and the client computer has a GPT disk format, the software will automatically change the client computer's disk format to MBR before restoring the image. If the disk formats are the same, the software will proceed directly to creating the partition and restoring the image. However, if the disk formats are different, the software will change the client computer's disk format to match the backup image's format. This ensures a successful restore process, even if the client computer's disk format is different from the backup image's format. 1. Verify that the BIOS boot mode matches the restored disk or system. For GPT disks, use EFI/UEFI boot mode, and for MBR disks, use legacy boot mode. 2. Ensure the computer name and IP address set for the client computer are unique within the same LAN. If these are already in use by another computer, it may cause conflicts when booting the client computer. The Qiling Image Deploy software is required to create a Windows PE ISO file that can communicate with the Qiling Image Deploy server. Using other software to create the Windows PE ISO will not work, as the Qiling Image Deploy cannot recognize it. The issue is likely due to a conflict between the IP address assigned by the DHCP server and an existing IP address in the network. To resolve this, you can either turn off the other computer or change its IP address to avoid the conflict. Once done, reboot the client computer to try the operation again.Q: When selecting to create a WinPE bootable CD, a window prompts up: "Detects that there is not any writable disc, please insert a writable disc. Click "yes" to continue, or "no".".
Q: The program exits abnormally during the creation of bootable media.
You can use our Qiling PE Builder tool to create WinPE bootable media, which will also integrate Qiling Disk Master automatically.Q: The creation of a bootable CD process is stuck at 99%.
You can try creating a WinPE bootable USB using Qiling Disk Master, which should work without any issues.
You can try to create a WinPE bootable CD via Qiling PEBuilder.Email Notification FAQs:
Q: What does it mean about “User interaction required” in the email notification?
Q: Why does it send a test email failed with the message “Sorry, failed to send text message”?
Qiling Disk Master requires SMTP authentication and does not support anonymous access, so make sure to set up credentials when configuring the SMTP server.Q: Why could you send a test message successfully but could not get email notifications after successful or failed operations?
If you've enabled email notifications for a task but still aren't receiving them, and you can send test messages, please reach out to our Qiling Support Team with screenshots of your email notification settings and the log folder from the software's installation directory. We'll analyze the issue and help you find a solution.Qiling PXE Boot Tool FAQ
Q: How do I configure PXE service in server-side? How to use PXE function to boot in client-side?
Q: In a few cases when using PXE, why does it fail to create a Windows PE bootable image file?
Q: In a few cases, why does the client-side fail to boot from the network even after they have finished configuring PXE service in the server-side?
Q: In a few cases, why does system startup fail when using PXE function to boot from the network?
Qiling Image Deploy FAQ
Q: Does Qiling Image Deploy support UEFI boot machines?
Q: How to solve the SID related issue when you deploy a system image to different computers in the same domain.
Q: Why the “Local IP” and the “Server IP” showed in client computer have different network segment and also the connection status is “None”?
Q: Why you get the message “Restored failed (error code:32781)” when you deploy images?
Q: Why you can just restore one disk of the backup image which has several disks?
Q: Why the disk format of the client computer sometimes is changed from GPT to MBR or from MBR to GPT after restore?
Q: How to ensure that the client computer is bootable after restoring the system image or disk backup image?
Q: Why the Windows PE ISO made with the Qiling Disk Master cannot be used by the Qiling Image Deploy software to deploy the system?
Q: Why the server shows that the client computer information is that “Respond to boot request” and the client computer is stuck on this page that “PXELINUX 6.03 lwIP Copyright (c)1994-2014 H.Peter Anvin et al -” all the time?
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