Fixed: Samsung Data Migration Failed to Retrieve Source Disk Information  

Fixed: Samsung Data Migration Failed to Retrieve Source Disk Information

Updated on Jun 05, 2024 | by Nick Jones

Samsung Data Migration failed to retrieve source disk information

I'd be happy to help you troubleshoot the cloning issue with your Samsung 850 EVO SSD. Can you please tell me what steps you've taken so far, including running Samsung Data Migration, and what error message you received? I'll do my best to guide you through the process to get your personal settings and data transferred to the new SSD without reinstalling anything.

There have been reports of issues when cloning a hard drive or SSD to a Samsung SSD using Samsung Data Migration, particularly with the 850 EVO series. The cause of the problem is unclear, but it's likely related to the specific hardware or software configuration of the Samsung 850 EVO series. If you're experiencing this issue, you may want to try a different cloning software or method to see if that resolves the problem.

Why failed to retrieve source disk information Samsung and how to fix it?

Disk cloning failure, specifically "Failed to retrieve source disk information" with Samsung Data Migration, can be caused by various reasons depending on the situation. However, some common causes include.

Bad sectors
Cloning a hard drive may fail if the source disk has bad sectors or a corrupted master boot record (MBR), preventing Samsung Data Migration from accessing the damaged sector.
->Fix: run a disk check on your source hard drive.
②Defective or faulty Samsung SSD
defective or faulty Samsung SSD will stop the cloning progress.
->Fix: If you're experiencing issues with your Samsung SSD, you can download Samsung Magician to test its functionality. Alternatively, you can connect the SSD to another computer to see if it works properly, which can help determine if the problem lies with the SSD itself or with the original computer.
③Capacity mismatch
When cloning from a larger HDD to a smaller Samsung SSD, you might encounter an error due to the target SSD being unable to accommodate the large amount of data from the source HDD.
->Fix: Delete unnecessary files like junk files and temporary files to free up space on your source hard drive. Additionally, consider defragmenting your source hard drive to improve its performance and overall health.
④Perform data migration on a laptop
Connecting a Samsung SSD to a laptop via a SATA-to-USB cable may hinder the cloning process due to various uncertain factors.
->Fix: To ensure successful cloning and booting, it is recommended to perform data migration on the laptop via the backup and restore method. This may require using a free hard drive backup utility.
⑤You don't use the latest version program
The Samsung Data Migration you're using is not the latest version.
->Fix: go to Samsung's official website to download the latest version.
⑥Target SSD is not a Samsung SSD.
Samsung Data Migration is not compatible with other manufacturers' SSDs.
->Fix: To clone your SSD, look for a dedicated manufacturer disk cloning software. If you don't have one, you can continue reading.

If you're experiencing the "Failed to retrieve source disk information" issue with your Samsung SSD, there are common strategies to try, such as checking the drive's health, updating the firmware, and running a disk check. However, if these solutions don't resolve the problem, you may need to consider using a more powerful and professional data migration tool.

Workaround for Samsung migration failed to retrieve source disk information

Qiling Disk Master Standard is free software that allows you to clone hard drives to Samsung SSDs, including cloning large HDDs to smaller SSDs, and vice versa, as long as the target SSD can fit all used sectors on the HDD. You can also choose to clone only the used part of the HDD to the SSD or clone every sector using the Sector-by-sector Clone mode.

With Qiling Disk Master, you can clone a disk without booting Windows, shortening cloning time and reducing the risk of software conflict. Additionally, you can clone only the OS to a target SSD, making it useful for setting up a PC with an SSD for the OS and a separate HDD for storage.

It has a user-Get a friendly interface and easy-to-use Wizards with this software, which offers a free download for Windows 11, 10, 8, 8.1, 7, Vista, and XP. This cloning software can help you solve the "Samsung Data Migration error failed to retrieve source disk information" issue in a different way.

Steps to clone hard drive to Samsung SSD in Windows 10

Backup your important files before you start cloning to be extra careful with your data. Cloning itself won't cause data loss, but it's always better to be safe than sorry.

Step1: Connect your Samsung SSD to your machine and ensure it is detected. Then, install and start Qiling Disk Master.

Step2: Click "Clone Disk" in the Tools and utitlities page.

Disk Copy

Step3: Based on the instruction and your situation, choose the copy method: if there are bad sectors on the source disk, "Sector by sector clone" is recommended.

▶ Sector-by-Sector Clone: The command to copy all sectors of the disk, regardless of whether they are used or not, is typically `dd if=/dev/sda of=/dev/sdb`. This command uses the `dd` utility to copy the entire disk, including unused sectors, from `/dev/sda` to `/dev/sdb`.

Copy Disk Quickly

Step4: Select your Samsung SSD as the target disk, and check the box "Optimize the performance of SSD" to improve its performance.

Select Destination Disk

Step5: Edit partitions on Samsung SSD if you want to. Note that this step will not be available if you have chosen "Sector-by-sector Clone" before.

Apply

Step6: Please confirm the changes by clicking on "Apply" and then "Proceed" after reviewing the virtual result. A reboot will be required afterwards.

Step7: 1. Shut down your PC. 2.

Tips:
If you want to use an old hard drive as extra storage, you can rewrite it, but only do so if you're sure you won't need the data on it anymore. Otherwise, you'll be deleting all the files and data on the drive. If you're sure, you can format the hard drive to wipe the data and prepare it for reuse.
he Professional Edition supports cloning between MBR and GPT disk, and MBR system disk clone, GPT to MBR/GPT.The Professional Edition supports cloning between MBR and GPT disk, and MBR system disk clone, GPT to MBR/GPT.

Conclusion

The Samsung Data Migration utility can be a helpful tool, but it may sometimes fail to retrieve source disk information. If you encounter this issue, you can try using the tool again next time, as the problem may be resolved then. Alternatively, you can consider using another tool to achieve the same goal, as the ultimate objective is to solve the problem, not to rely on a specific utility.

Related Articles


Is this information helpful?     

What can we do to improve this information? (Optional)
Refresh Please enter the verification code!