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Calculating Backup Size error

By  DickDay  at 2016-02-28,  2021 view . 0 favorite
I just downloaded your Disk Master Free. I set the parameters and then wanted to see the size of the backup. It sat for hours calculating until I clicked the Close button. When I did that, it threw up an error.

The DLL version is Invalid. Error Code:0x000000002)

I am running Win7Pro w/SP1 w/8GB 64-bit w/Intel Core i5 processor.

My drive C: is a solid-state drive and drive F: is a Drobo 4-bay system.

Thoughts?

Thanks
  
4 comments
support medium avatar
#-9 - 2016-02-29 Reply_button
support   

Hi,

Thank you for your reprort.
This maybe a bug.
I have told developers modify this.

Best regards

QILING Tech support.
DickDay medium avatar
#-8 - 2016-03-02 Reply_button
DickDay   

I hesitate to try your program since it apparently cannot tell how much data there is to back up. Is it safe to proceed?

Thanks
DickDay medium avatar
#-7 - 2016-03-02 Reply_button
DickDay   

I just entered a reply, clicked Submit and it is gone :(

My question was that since the program cannot calculate how much data there is to be backed up, is it even safe to try running a backup?

Thanks
support medium avatar
#-6 - 2016-03-04 Reply_button
support   

Hi,

Tt's safe to try running a backup when you cancel calcutating.

QILING Tech Support
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