Failed to create directory, possibly not permitted

Hi,

There may not have permission to create the directory.
Please send the log file(vDiskUI.log and agent.log) to us.
The log file is in the installed path.

Best regards

Qiling tech support team.

Hi,

Thank you for the log file that you have sand to us.
From the log file, you backup path is Z:BackupAntonMy Storage.
but this path was not existed. please check this.
you assigned your NAS Synology to the path Z:/Backup/My Storage, you shall assigned your
backup path to this path too.

Best regards
Qiling tech support team.