Diskmater Free 3.9.1 will not accept login credentials - QILING Technology Forum 
paladin551 medium avatar

QILING Technology Forum / QILING Disk Master

Diskmater Free 3.9.1 will not accept login credentials

By  paladin551  at 2016-08-03,  2170 view . 0 favorite
I have set this up on my PC and have been using for a month now. Was trying to set up on a friend's PC and it won't accept her login username and PW. I have tried everything. Been in computer support for 25 years. Pretty frustrated to get stumped on something like this. Have tried username and PW, computername(backslash)username and PW, reset her PW and tried that. Out of ideas here. I don't understand why you even need crdentials on a personal freeware backup prog anyway?
  
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4 comments
support medium avatar
#-9 - 2016-08-04 Reply_button
support   
Hi,

Thank you for your error report.
The case is in setting schedule backup?
If so, please send the log file to us, thanks.
The log file is in the installed path.

Qiling Tech support team
paladin551 medium avatar
#-8 - 2016-08-04 Reply_button
paladin551   
@support

Yes, when I try to setup a scheduled backup and use my friend's login credentials it errors saying they are wrong. It worked without a f
hitch on my machine

Product: Disk Master Free 3.9.1 BuildNo: 20160702
OS: Microsoft Windows 7 64-bit Service Pack 1 (6.1.1.768)
Memory status:
Total physical memory:7934 MB Available physical memory:3416 MB
Total page files:15866 MB Available page files:11273 MB
OS Directory: C:Windowssystem32
Current Executable Path: C:Program FilesQILINGDisk MastervDiskUI.exe
ModuleNo: 01.0
ThreadNo: 11476
ProcessNo: 12040


C:Program FilesQILINGDisk MastervDiskUI.exe
Product: Disk Master Free 3.9.1 BuildNo: 20160702
2016-08-03 11:41:54 909633132164 [M:01.0,T/P:11476/12040] Init Log in WriteLog
2016-08-03 11:41:54 909633132227 [M:01.0,T/P:11476/12040] vDiskTask --> lpstrCmdLine=install
2016-08-03 11:41:54 909633342687 [M:07.2,T/P:11400/12040] GetTokenInformation Err=122
2016-08-03 11:43:31 910004845653 [M:14.0,T/P:11476/12040] FUN-->VssOp::InstallComPlus,LINE-->453. Err=0,Ret=0x1a90dc01(line:425)
2016-08-03 11:43:32 910006757977 [M:01.0,T/P:11476/12040] vDiskTask --> Install Ret=0x0
2016-08-03 11:43:32 910006797951 [M:04.0,T/P:11476/12040] PipeImpl::TransmitCmd--->nSequenceNo=0,cmd=0x0,Ret=0x0

C:Program FilesQILINGDisk MastervDiskUI.exe
Product: Disk Master Free 3.9.1 BuildNo: 20160702
2016-08-03 11:47:01 910803223367 [M:07.2,T/P:12404/13256] SetNamedSecurityInfo Error 5
2016-08-03 11:47:01 910803223447 [M:01.0,T/P:12404/13256] Init Log in WriteLog
2016-08-03 11:47:01 910803223505 [M:01.0,T/P:12404/13256] vDiskTask --> lpstrCmdLine=
2016-08-03 11:47:01 910803258086 [M:01.0,T/P:12404/13256] vDiskUI --> TempPath=C:UsersKentAppDataLocalTemp
2016-08-03 11:47:01 910803290442 [M:07.2,T/P:10832/13256] GetTokenInformation Err=122
2016-08-03 11:47:01 910803292387 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=0,cmd=0x406,Ret=0x0
2016-08-03 11:47:03 910809305774 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=1,cmd=0x407,Ret=0x0
2016-08-03 11:47:03 910809386115 [M:09.2,T/P:12404/13256] MB:760GMA-P34(FX) (MS-7641)|MSI|To be filled by O.E.M.
2016-08-03 11:47:03 910809386549 [M:09.2,T/P:12404/13256] Failed to initialize security. Error code = 0x80010119
2016-08-03 11:47:03 910809404803 [M:09.2,T/P:12404/13256] BIOS:Default System BIOS|American Megatrends Inc.|20130528|7641MS - 20130528
2016-08-03 11:47:03 910809405200 [M:09.2,T/P:12404/13256] Failed to initialize security. Error code = 0x80010119
2016-08-03 11:47:04 910813716882 [M:09.2,T/P:12404/13256] CPU:AMD FX(tm)-6350 Six-Core Processor|178BFBFF00600F20
2016-08-03 11:47:04 910813717058 [M:09.2,T/P:12404/13256] CPU1:AMD FX(tm)-6350 Six-Core Processor|178BFBFF00600F20
2016-08-03 11:47:04 910813752076 [M:09.2,T/P:12404/13256] NC:Realtek PCIe GBE Family Controller|448A5B97043F
2016-08-03 11:47:04 910814026978 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=2,cmd=0x104,Ret=0x0
2016-08-03 11:47:04 910814040988 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=3,cmd=0x101,Ret=0x0
2016-08-03 11:47:04 910814050624 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=4,cmd=0x105,Ret=0x0
2016-08-03 11:47:04 910814105455 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=8,cmd=0x1000114,Ret=0x0
2016-08-03 11:47:04 910814158623 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=0:8,cmd=0x1000114
2016-08-03 11:47:04 910814158811 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000114
2016-08-03 11:47:04 910814296358 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:04 910814315703 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=9,cmd=0x120,Ret=0x0
2016-08-03 11:47:04 910814335044 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=10,cmd=0x406,Ret=0x0
2016-08-03 11:47:04 910814353628 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=11,cmd=0x520,Ret=0x0
2016-08-03 11:47:05 910818133045 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=12,cmd=0x221,Ret=0x0
2016-08-03 11:47:05 910818363235 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=13,cmd=0x101,Ret=0x0
2016-08-03 11:47:05 910818415426 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=14,cmd=0x110,Ret=0x0
2016-08-03 11:47:05 910819585222 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=15,cmd=0x30e,Ret=0x0
2016-08-03 11:47:05 910819819493 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=16,cmd=0x30d,Ret=0x0
2016-08-03 11:47:05 910819980408 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=17,cmd=0x30e,Ret=0x0
2016-08-03 11:47:05 910820019115 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=18,cmd=0x30d,Ret=0x0
2016-08-03 11:47:05 910820061687 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=19,cmd=0x401,Ret=0x0
2016-08-03 11:47:05 910820206045 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=20,cmd=0x30e,Ret=0x0
2016-08-03 11:47:05 910820235918 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=21,cmd=0x30d,Ret=0x0
2016-08-03 11:47:05 910820600132 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=22,cmd=0x512,Ret=0x0
2016-08-03 11:47:06 910820821152 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=23,cmd=0x40d,Ret=0x0
2016-08-03 11:47:06 910820830708 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=24,cmd=0x406,Ret=0x0
2016-08-03 11:47:09 910835914134 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=26,cmd=0x413,Ret=0x0
2016-08-03 11:47:09 910835953050 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=27,cmd=0x204,Ret=0x0
2016-08-03 11:47:10 910836217867 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=28,cmd=0x204,Ret=0x0
2016-08-03 11:47:10 910836228626 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=29,cmd=0x104,Ret=0x0
2016-08-03 11:47:10 910836228809 [M:01.0,T/P:12152/13256] nDiskNo=0 nDiskType=2 nSectorSize=512 bIsDiskMount=0 nPhysicalSecs=0x3a386030 DiskId={6A0B70EF-0000-0000-0000-000000000000}
2016-08-03 11:47:10 910836241742 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=30,cmd=0x1000205,Ret=0x0
2016-08-03 11:47:10 910836273191 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=1:30,cmd=0x1000205
2016-08-03 11:47:10 910836273496 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-03 11:47:10 910836273659 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:10 910836303565 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=31,cmd=0x1000205,Ret=0x0
2016-08-03 11:47:10 910837176726 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=2:31,cmd=0x1000205
2016-08-03 11:47:10 910837176973 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-03 11:47:10 910837177128 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:10 910837185870 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=32,cmd=0x1000203,Ret=0x0
2016-08-03 11:47:10 910837235138 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=3:32,cmd=0x1000203
2016-08-03 11:47:10 910837235328 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000203
2016-08-03 11:47:10 910837235461 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:10 910837244538 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=33,cmd=0x1000202,Ret=0x0
2016-08-03 11:47:10 910837738564 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=4:33,cmd=0x1000202
2016-08-03 11:47:10 910837738766 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000202
2016-08-03 11:47:10 910837738897 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:10 910837739347 [M:01.0,T/P:12152/13256] nDiskNo=0 nPartitionNo=1 bIsDeleted=0 nSectorSize=512 nPartitionType=0x7 nVolumeType=4 Drive= VolumeId={02970E7C-27F8-11E4-B8C2-806E6F6E6963} nHiddenSectors=0x0 nStartSector=0x800 nTotalSecs=0x32000, nSignature=0x6a0b70ef
2016-08-03 11:47:10 910837739711 [M:01.0,T/P:12152/13256] nDiskNo=0 nPartitionNo=2 bIsDeleted=0 nSectorSize=512 nPartitionType=0x7 nVolumeType=4 Drive=C VolumeId={02970E7D-27F8-11E4-B8C2-806E6F6E6963} nHiddenSectors=0x0 nStartSector=0x32800 nTotalSecs=0x3a353000, nSignature=0x6a0b70ef
2016-08-03 11:47:10 910837740185 [M:01.0,T/P:12152/13256] nDiskNo=1 nDiskType=2 nSectorSize=4096 bIsDiskMount=0 nPhysicalSecs=0x2ba9f400 DiskId={000246C6-0000-0000-0000-000000000000}
2016-08-03 11:47:10 910837750999 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=34,cmd=0x1000205,Ret=0x0
2016-08-03 11:47:10 910837771687 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=5:34,cmd=0x1000205
2016-08-03 11:47:10 910837771864 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-03 11:47:10 910837772003 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:10 910837783386 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=35,cmd=0x1000205,Ret=0x0
2016-08-03 11:47:10 910838332244 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=6:35,cmd=0x1000205
2016-08-03 11:47:10 910838332434 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-03 11:47:10 910838332570 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:10 910838344031 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=36,cmd=0x1000203,Ret=0x0
2016-08-03 11:47:10 910838401388 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=7:36,cmd=0x1000203
2016-08-03 11:47:10 910838401589 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000203
2016-08-03 11:47:10 910838401747 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:10 910838417906 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=37,cmd=0x1000202,Ret=0x0
2016-08-03 11:47:10 910839050231 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=8:37,cmd=0x1000202
2016-08-03 11:47:10 910839050498 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000202
2016-08-03 11:47:10 910839050659 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:10 910839051252 [M:01.0,T/P:12152/13256] nDiskNo=1 nPartitionNo=1 bIsDeleted=0 nSectorSize=4096 nPartitionType=0x7 nVolumeType=4 Drive=F VolumeId={E23A2D54-2A27-11E4-9DFA-448A5B97043F} nHiddenSectors=0x0 nStartSector=0x100 nTotalSecs=0x2ba9f300, nSignature=0x246c6
2016-08-03 11:47:10 910839051405 [M:01.0,T/P:12152/13256] nDiskNo=2 nDiskType=2 nSectorSize=512 bIsDiskMount=0 nPhysicalSecs=0x74706db0 DiskId={E8900690-0000-0000-0000-000000000000}
2016-08-03 11:47:10 910839065409 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=38,cmd=0x1000205,Ret=0x0
2016-08-03 11:47:10 910839085895 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=9:38,cmd=0x1000205
2016-08-03 11:47:10 910839086063 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-03 11:47:10 910839086198 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:10 910839100857 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=39,cmd=0x1000205,Ret=0x0
2016-08-03 11:47:11 910839854756 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=10:39,cmd=0x1000205
2016-08-03 11:47:11 910839855081 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-03 11:47:11 910839855249 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:11 910839865950 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=40,cmd=0x1000203,Ret=0x0
2016-08-03 11:47:11 910839905720 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=11:40,cmd=0x1000203
2016-08-03 11:47:11 910839905911 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000203
2016-08-03 11:47:11 910839906080 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:11 910839915684 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=41,cmd=0x1000202,Ret=0x0
2016-08-03 11:47:11 910840542458 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=12:41,cmd=0x1000202
2016-08-03 11:47:11 910840542660 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000202
2016-08-03 11:47:11 910840542790 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:11 910840543931 [M:01.0,T/P:12152/13256] nDiskNo=2 nPartitionNo=1 bIsDeleted=0 nSectorSize=512 nPartitionType=0xc nVolumeType=3 Drive=E VolumeId={E23A2D55-2A27-11E4-9DFA-448A5B97043F} nHiddenSectors=0x0 nStartSector=0x3f nTotalSecs=0x74705982, nSignature=0xe8900690
2016-08-03 11:47:11 910840553864 [M:04.0,T/P:12152/13256] PipeImpl::TransmitCmd--->nSequenceNo=42,cmd=0x1000205,Ret=0x0
2016-08-03 11:47:11 910840962374 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=13:42,cmd=0x1000205
2016-08-03 11:47:11 910840962600 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-03 11:47:11 910840962776 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:11 910841008582 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=43,cmd=0x1000301,Ret=0x0
2016-08-03 11:47:11 910841434939 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=14:43,cmd=0x1000301
2016-08-03 11:47:11 910841435139 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000301
2016-08-03 11:47:11 910841605428 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-03 11:47:15 910858752630 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=44,cmd=0x411,Ret=0x0
2016-08-03 11:49:08 911285497566 [M:04.0,T/P:12632/13256] PipeImpl::TransmitCmd--->nSequenceNo=45,cmd=0x417,Ret=0x0
2016-08-03 11:49:08 911285512779 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=46,cmd=0x406,Ret=0x0
2016-08-03 11:49:08 911285512988 [M:01.0,T/P:12404/13256] FUN-->CUpdateDlg::GetProductUpdateData,LINE-->42. Err=0,Ret=0xf601401(line:246)
2016-08-03 11:49:08 911285513135 [M:01.0,T/P:12404/13256] FUN-->MainTray::OnCheckUpdateHandlerEx,LINE-->1435. Err=0,Ret=0xf601401(line:246)
2016-08-03 11:51:10 911752536755 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=47,cmd=0x412,Ret=0x0
2016-08-03 11:51:10 911752536987 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:51:10 911752537114 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:51:10 911752537237 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:51:39 911863115118 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=48,cmd=0x412,Ret=0x0
2016-08-03 11:51:39 911863115339 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:51:39 911863115483 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:51:39 911863115620 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:52:47 912121875357 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=49,cmd=0x412,Ret=0x0
2016-08-03 11:52:47 912121875583 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:52:47 912121875712 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:52:47 912121875832 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:53:06 912194429500 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=50,cmd=0x412,Ret=0x0
2016-08-03 11:53:06 912194429712 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:53:06 912194429840 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:53:06 912194430202 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:54:06 912423366989 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=51,cmd=0x412,Ret=0x0
2016-08-03 11:54:06 912423367216 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:54:06 912423367347 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:54:06 912423367469 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:54:44 912568056439 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=52,cmd=0x412,Ret=0x0
2016-08-03 11:54:44 912568056632 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:54:44 912568056759 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:54:44 912568056877 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:55:35 912760150964 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=53,cmd=0x412,Ret=0x0
2016-08-03 11:55:35 912760151179 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:55:35 912760151304 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:55:35 912760151420 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:56:58 913078420321 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=54,cmd=0x412,Ret=0x0
2016-08-03 11:56:58 913078420511 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:56:58 913078420640 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:56:58 913078420781 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:57:33 913211835912 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=55,cmd=0x412,Ret=0x0
2016-08-03 11:57:33 913211836107 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:57:33 913211836234 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 11:57:33 913211836351 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 12:01:09 914034226754 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=56,cmd=0x412,Ret=0x0
2016-08-03 12:01:09 914034226963 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 12:01:09 914034227087 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 12:01:09 914034227205 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 12:01:33 914125136161 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=57,cmd=0x412,Ret=0x0
2016-08-03 12:01:33 914125136367 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 12:01:33 914125136492 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 12:01:33 914125136613 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 12:01:51 914194415050 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=58,cmd=0x412,Ret=0x0
2016-08-03 12:01:51 914194415255 [M:01.0,T/P:12404/13256] FUN-->UILogical::SendCmdDataEx,LINE-->591. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 12:01:51 914194415379 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1229. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 12:01:51 914194415518 [M:01.0,T/P:12404/13256] FUN-->CScheduleDlg::OnOK,LINE-->1343. Err=0,Ret=0x3e00782d(line:992)
2016-08-03 12:47:19 924584282166 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=59,cmd=0x520,Ret=0x0
2016-08-03 12:47:19 924584308355 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=60,cmd=0x510,Ret=0x0
2016-08-03 12:47:19 924584355934 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=61,cmd=0x511,Ret=0x0
2016-08-03 12:47:33 924638124585 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=62,cmd=0x403,Ret=0x0
2016-08-03 12:47:33 924638146971 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=63,cmd=0x413,Ret=0x0
2016-08-03 12:47:33 924638159684 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=64,cmd=0x415,Ret=0x0
2016-08-03 12:47:43 924672765653 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=65,cmd=0x416,Ret=0x0
2016-08-03 12:47:43 924673411471 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=66,cmd=0x512,Ret=0x0
2016-08-04 11:49:08 1240351435704 [M:04.0,T/P:17092/13256] PipeImpl::TransmitCmd--->nSequenceNo=67,cmd=0x417,Ret=0x0
2016-08-04 11:49:08 1240351486336 [M:04.0,T/P:12404/13256] PipeImpl::TransmitCmd--->nSequenceNo=69,cmd=0x406,Ret=0x0
2016-08-04 11:49:08 1240351569351 [M:01.0,T/P:12404/13256] FUN-->CUpdateDlg::GetProductUpdateData,LINE-->42. Err=0,Ret=0xf601401(line:246)
2016-08-04 11:49:08 1240351569577 [M:01.0,T/P:12404/13256] FUN-->MainTray::OnCheckUpdateHandlerEx,LINE-->1435. Err=0,Ret=0xf601401(line:246)
2016-08-04 11:49:08 1240351903267 [M:04.0,T/P:16444/13256] PipeImpl::TransmitCmd--->nSequenceNo=68,cmd=0x204,Ret=0x0
2016-08-04 11:49:09 1240353709971 [M:04.0,T/P:16444/13256] PipeImpl::TransmitCmd--->nSequenceNo=70,cmd=0x204,Ret=0x0
2016-08-04 11:49:09 1240353721650 [M:04.0,T/P:16444/13256] PipeImpl::TransmitCmd--->nSequenceNo=71,cmd=0x104,Ret=0x0
2016-08-04 11:49:09 1240353722239 [M:01.0,T/P:16444/13256] nDiskNo=0 nDiskType=2 nSectorSize=512 bIsDiskMount=0 nPhysicalSecs=0x3a386030 DiskId={6A0B70EF-0000-0000-0000-000000000000}
2016-08-04 11:49:09 1240353732835 [M:04.0,T/P:16444/13256] PipeImpl::TransmitCmd--->nSequenceNo=72,cmd=0x1000205,Ret=0x0
2016-08-04 11:49:09 1240353828411 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=15:72,cmd=0x1000205
2016-08-04 11:49:09 1240353828624 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-04 11:49:09 1240353828773 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-04 11:49:09 1240353841591 [M:04.0,T/P:16444/13256] PipeImpl::TransmitCmd--->nSequenceNo=73,cmd=0x1000205,Ret=0x0
2016-08-04 11:49:09 1240355427058 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=16:73,cmd=0x1000205
2016-08-04 11:49:09 1240355427277 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-04 11:49:09 1240355427412 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-04 11:49:09 1240355430306 [M:01.0,T/P:16444/13256] nDiskNo=0 nPartitionNo=1 bIsDeleted=0 nSectorSize=512 nPartitionType=0x7 nVolumeType=4 Drive= VolumeId={02970E7C-27F8-11E4-B8C2-806E6F6E6963} nHiddenSectors=0x0 nStartSector=0x800 nTotalSecs=0x32000, nSignature=0x6a0b70ef
2016-08-04 11:49:09 1240355430508 [M:01.0,T/P:16444/13256] nDiskNo=0 nPartitionNo=2 bIsDeleted=0 nSectorSize=512 nPartitionType=0x7 nVolumeType=4 Drive=C VolumeId={02970E7D-27F8-11E4-B8C2-806E6F6E6963} nHiddenSectors=0x0 nStartSector=0x32800 nTotalSecs=0x3a353000, nSignature=0x6a0b70ef
2016-08-04 11:49:09 1240355430655 [M:01.0,T/P:16444/13256] nDiskNo=1 nDiskType=2 nSectorSize=4096 bIsDiskMount=0 nPhysicalSecs=0x2ba9f400 DiskId={000246C6-0000-0000-0000-000000000000}
2016-08-04 11:49:09 1240355443054 [M:04.0,T/P:16444/13256] PipeImpl::TransmitCmd--->nSequenceNo=74,cmd=0x1000205,Ret=0x0
2016-08-04 11:49:09 1240355461734 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=17:74,cmd=0x1000205
2016-08-04 11:49:09 1240355461901 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-04 11:49:09 1240355462045 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-04 11:49:09 1240355471906 [M:04.0,T/P:16444/13256] PipeImpl::TransmitCmd--->nSequenceNo=75,cmd=0x1000205,Ret=0x0
2016-08-04 11:49:09 1240356322031 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=18:75,cmd=0x1000205
2016-08-04 11:49:09 1240356322220 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-04 11:49:09 1240356322433 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-04 11:49:09 1240356323098 [M:01.0,T/P:16444/13256] nDiskNo=1 nPartitionNo=1 bIsDeleted=0 nSectorSize=4096 nPartitionType=0x7 nVolumeType=4 Drive=F VolumeId={E23A2D54-2A27-11E4-9DFA-448A5B97043F} nHiddenSectors=0x0 nStartSector=0x100 nTotalSecs=0x2ba9f300, nSignature=0x246c6
2016-08-04 11:49:09 1240356323300 [M:01.0,T/P:16444/13256] nDiskNo=2 nDiskType=2 nSectorSize=512 bIsDiskMount=0 nPhysicalSecs=0x74706db0 DiskId={E8900690-0000-0000-0000-000000000000}
2016-08-04 11:49:09 1240356712000 [M:04.0,T/P:16444/13256] PipeImpl::TransmitCmd--->nSequenceNo=76,cmd=0x1000205,Ret=0x0
2016-08-04 11:49:09 1240356733317 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=19:76,cmd=0x1000205
2016-08-04 11:49:09 1240356733500 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-04 11:49:09 1240356733638 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-04 11:49:09 1240356743967 [M:04.0,T/P:16444/13256] PipeImpl::TransmitCmd--->nSequenceNo=77,cmd=0x1000205,Ret=0x0
2016-08-04 11:49:09 1240356872387 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=20:77,cmd=0x1000205
2016-08-04 11:49:09 1240356872569 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-04 11:49:09 1240356872699 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
2016-08-04 11:49:09 1240356872985 [M:01.0,T/P:16444/13256] nDiskNo=2 nPartitionNo=1 bIsDeleted=0 nSectorSize=512 nPartitionType=0xc nVolumeType=0 Drive=E VolumeId={E23A2D55-2A27-11E4-9DFA-448A5B97043F} nHiddenSectors=0x0 nStartSector=0x3f nTotalSecs=0x74705982, nSignature=0xe8900690
2016-08-04 11:49:09 1240356885320 [M:04.0,T/P:16444/13256] PipeImpl::TransmitCmd--->nSequenceNo=78,cmd=0x1000205,Ret=0x0
2016-08-04 11:49:10 1240357127211 [M:04.0,T/P:10832/13256] PipeImpl::FunThreadPipe--->Async nSequenceNo=21:78,cmd=0x1000205
2016-08-04 11:49:10 1240357127394 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Enter CmdIndex=0x1000205
2016-08-04 11:49:10 1240357127527 [M:01.0,T/P:10832/13256] UILogical::AsyncData ---> Leaving Ret=0x0
support medium avatar
#-7 - 2016-08-04 Reply_button
support   
Thank you for your error log file.
Please check that you can log in on this PC with this user name and password. the account shall be local of this PC.
If not, please send the dmagent.log file to us.

Best regards

Qiling Tech support team
support medium avatar
#-6 - 2016-08-04 Reply_button
support   
Please send the log file to support@idiskhome.com, thanks!
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